App Guide
Follow these steps to send a campaign safely.
1. Verify your account
Complete signup using an email or SMS OTP. A new device, or one unused for seven days, requires 2FA.
2. Complete profile and Sender ID
Confirm your email/phone. Request a Sender ID or use one assigned by an administrator.
3. Fund the wallet
Pay using the displayed method, submit a deposit request and wait for administrator verification.
4. Choose recipients
Enter numbers, select a saved contact list, or upload Excel/CSV. Select the sheet, heading line and phone columns.
5. Map placeholders
Map name, amount, event and custom headings. Tags appear only after mapping.
6. Compose
Use placeholders, check character encoding and avoid prohibited content.
7. Review
Check every recipient, normalized number, preview, units, duplicates, invalid numbers and full budget.
8. Confirm
Choose Send now, Schedule or Recurring. The final popup shows recipients, units, cost, Sender ID and timing.
9. Monitor
Track pending, sent, delivered and failed. Download CSV reports or invoices when needed.
10. STOP and support
Respect opt-out requests. Use Help/FAQ or contact support when needed.