Help Centre

Choose what you need help with.

Kiswahili
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App guide

From account setup to delivery reports.

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FAQ

Answers to frequently asked questions.

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Contact support

Get help with an account, payment or campaign.

Main topics

Account and OTP

Signup, login, verification and trusted devices.

Excel, CSV and contacts

Sheets, heading lines, phone columns and placeholders.

Campaigns and SMS units

Preview, GSM-7, Unicode, cost and confirmation.

Payments and balance

Manual deposits, available and reserved balance.

Sender IDs and compliance

Approval, STOP, opt-out and safe use.

Scheduling and reports

Send now, scheduled, recurring and delivery status.

Invitations

Cards, RSVP, QR passes and short links.

Administration

Client accounts, permissions, pricing, audits and backups.