Help Centre
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App guide
From account setup to delivery reports.
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Answers to frequently asked questions.
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Get help with an account, payment or campaign.
Main topics
Account and OTP
Signup, login, verification and trusted devices.
Excel, CSV and contacts
Sheets, heading lines, phone columns and placeholders.
Campaigns and SMS units
Preview, GSM-7, Unicode, cost and confirmation.
Payments and balance
Manual deposits, available and reserved balance.
Sender IDs and compliance
Approval, STOP, opt-out and safe use.
Scheduling and reports
Send now, scheduled, recurring and delivery status.
Invitations
Cards, RSVP, QR passes and short links.
Administration
Client accounts, permissions, pricing, audits and backups.